Manchester software house. We build websites, web and mobile apps, MVPs and AI for UK businesses.
Wedding enquiries often arrive when your team is hosting an event. We build phone and website enquiry workflows that explain approved venue information, collect a preferred date and arrange a viewing. An enquiry is not a reservation: availability, deposits and contract terms need an authorised source and your agreed confirmation process. Event safety, licence conditions and individual guest needs remain with the venue team.
Capture a couple’s date preference, estimated guest count and contact details while staff are hosting. The next response should say who will follow up and whether the requested date is only an enquiry, a provisional hold or a confirmed booking.
A free viewing slot does not mean the wedding date is available. Separate the viewing calendar from the event diary and define hold expiry, concurrent enquiries and who is authorised to confirm a reservation.
GOV.UK describes premises approval for civil marriages and civil partnerships in England and Wales. The assistant repeats your reviewed venue information; it does not interpret licence conditions or approve event safety. Martyn’s Law has an implementation period, so drafts must not present its future duties as already in force.
Dietary and accessibility information may reveal health or religious details. The ICO’s special category guidance requires appropriate conditions where such data is processed. Ask only for necessary information through the venue’s approved channel, with defined access and retention.
Answers practical questions from your approved venue pack, captures date and viewing preferences and routes detailed planning to a coordinator. It does not confirm an event date unless an authorised booking workflow has completed.
AI Chatbot Development pricing and detailsExplains ceremony spaces, viewing times and published package inclusions without inventing availability or exceptions. Website or messaging channels are included only when access and platform permissions have been assessed.
AI Voice Agents pricing and detailsSends approved viewing reminders and follows up open enquiries on an agreed schedule. Staff approve contract, deposit and cancellation decisions, and messages make the status of a requested date explicit.
AI Automation pricing and detailsWe assess your venue CRM and calendars for authorised access and separate viewing appointments from event holds. If the platform cannot support reliable live availability, the assistant records a request for your coordinator to confirm.
AI Integration pricing and detailsA date is confirmed only through the venue’s authorised booking process. An enquiry or viewing does not reserve it. We scope payment integration separately if needed; the enquiry assistant does not invent a hold, waive a term or promise a refund.
It can repeat the venue information your responsible team has approved and arrange a conversation with them. It cannot interpret licence conditions or decide a safe capacity. The Home Office says Martyn’s Law has an implementation period of at least 24 months from April 2025; future duties are not described here as currently in force.
The assistant directs guests to your approved process and collects only what is necessary. Some answers may disclose special category data, so your team determines the lawful basis, applicable condition, access and retention. It does not promise an adjustment or make food-safety decisions without staff approval.
It can explain approved terms and record a cancellation request, but your team decides charges and refunds. The CMA’s consumer guidance says retained payments should reflect reasonable losses rather than an excessive penalty. A chatbot repeating a term does not make it fair or enforceable.
Choose enquiry capture and viewing requests before automating event reservations. Bring your approved venue pack, viewing diary, event-hold rules and coordinator contact to a free discovery call. We check integration access, agree tests and provide a written scope and fixed quote.
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Review our own live products, check our company registrations and read the commitments that shape a project. These give you concrete work and clear terms to discuss before booking a call.
Our own product
A workspace for UK legal firms connecting cited research, matter records, time recording and billing. The research workflow keeps source checking and professional review with the solicitor.
Explore WritfordOur own product
Tools for connecting shopping assistants with storefront product, cart and checkout actions. Its WordPress and storefront integrations show the kind of connected web workflows we build.
Explore Let AI BrowseRead the LetAIBrowse case studyThirty minutes, free, no obligation and no salesperson. You describe what is costing you time or customers, we ask about the systems involved, and you leave with an honest view of whether this is worth doing. We regularly end that call by saying the tool you already pay for covers it.
The code, the repository and the accounts are set up in your company name rather than ours, and they are yours on completion and full payment. Nothing runs on infrastructure we control, so ending the relationship does not end the thing we built.
Every project is quoted as a fixed price with a written scope after the call, so an over-run is our problem rather than yours. If the scope changes, we say so and re-quote before doing the work, not after.
In the UK or EU, under a data processing agreement, kept only as long as you specify. Any model provider we rely on is named as a sub-processor rather than left implicit, and we will tell you plainly where something you have asked for would put a commitment of yours at risk.
Agreed before launch rather than negotiated during an incident: what is covered, how quickly we respond, and what counts as new work. Every build has a defined escalation to a person, because the failure that costs you is the one nobody noticed.
Big Berri Limited is registered in England and Wales, company number 16562429, and registered with the Information Commissioner's Office under reference ZC119995. Both are public registers. Look us up rather than taking our word for it.
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