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BigBerri

Manchester software house. We build websites, web and mobile apps, MVPs and AI for UK businesses.

AI for Nurseries & Childcare Providers

Capture Nursery Enquiries Without Interrupting Staff Caring for Children

Nursery enquiries arrive while staff are caring for children and the office is handling attendance, funding and invoices. We build limited phone answering, waiting-list enquiry chat and administrative reminders so the team can capture requests and follow up clearly. Safeguarding, staffing ratios and admissions remain with your manager. The funding and EYFS guidance discussed here applies to England; providers elsewhere in the UK need their own nation’s rules and local arrangements.

The Problem

Where a nursery loses time and customers

Staff cannot leave children to answer enquiries

Record a parent’s basic contact details, desired start date and session preferences for the office. A place is not promised from a generic room count: your manager checks availability, staffing and the child’s needs before an offer.

Eligibility codes require reconfirmation and checks

Working parents reconfirm their eligibility through their childcare account. A nursery workflow can flag recorded expiry dates and prompt office follow-up. Grace-period rules mean an expired code does not always end funding immediately, and eligibility decisions stay with the responsible authority and your office.

Funding and optional charges need a clear breakdown

DfE’s statutory guidance valid from April 2026 asks English local authorities to ensure invoices separate free-entitlement hours, private paid hours, food, non-food consumables and activities. Optional extras must not become a condition of taking a funded place. Your approved rates and local arrangements drive any invoice workflow.

Waiting-list follow-up must not become automated admissions

A request needs an accountable office owner, preferred contact route and an accurate status. The system can prepare follow-up tasks, but admissions, allergy information, welfare concerns and capacity decisions require the nursery’s authorised staff.

What We Build

AI solutions for nurseries & childcare providers

Enquiry and Waiting-List Chat

Answers approved practical questions and records an enquiry or tour request. It labels waiting-list registration as a request rather than an offer, collects only necessary information and routes child-specific issues to staff.

AI Chatbot Development pricing and details

AI Phone Answering During Ratio Hours

Takes general enquiry calls and offers your approved office or manager contact route. Welfare concerns go through your safeguarding process; the assistant does not assess a child, decide a ratio or substitute for a staffed urgent contact.

AI Voice Agents pricing and details

Funded-Hours and Invoice Admin

Flags recorded code-check dates and prepares invoice breakdowns from approved funding and charging data. Staff review eligibility, grace periods and exceptions before invoices or funded-place decisions are finalised.

AI Automation pricing and details

Connected to Your Nursery Management System

We assess your nursery management software’s authorised interfaces and data permissions. Live record updates are included only where access supports them reliably; otherwise the office receives a controlled task queue for confirmation.

AI Integration pricing and details
Outcomes

What changes for your nursery

  • Enquiry details captured while staff care for children
  • Tour and waiting-list requests distinguished from confirmed places
  • Recorded eligibility dates flagged for staff checks
  • Invoice categories prepared from current approved rules
  • Safeguarding, admissions and staffing decisions retained by your manager
FAQ

Questions nurseries & childcare providers ask us

Does the assistant make safeguarding or admissions decisions?

No. Welfare reports follow your approved safeguarding route, and your staff own admissions and staffing decisions. England’s EYFS framework sets safeguarding and welfare requirements for providers. We test requests involving child-specific concerns and failed transfers before launch; an assistant is not an emergency service.

Will it decide whether a child qualifies for funded hours?

No. It can remind the office about recorded eligibility dates and direct parents to their childcare account. The office and relevant authority validate codes and apply grace-period rules. The system does not ask parents to share their account password or assume funding ends immediately when a date passes.

Can it produce the itemised invoice breakdown?

Where your records and software support it, it can prepare the approved categories for staff review. DfE’s current England guidance separates free-entitlement and private hours from food, consumables and activities. We assess your local authority arrangements and voluntary extras policy rather than treating a January 2026 deadline as a future event.

Can it connect to our nursery software?

That depends on an authorised interface, the permissions available and the records involved. We check your platform during discovery and test any proposed update. If live integration is unavailable, a staff confirmation queue is used instead of claiming the system can read and write every record.

How should a nursery start?

Choose general enquiry capture and tour requests first. Bring your management system, approved parent information, office contact and safeguarding routing policy to a free discovery call. We agree a limited scope and fixed quote before considering funding or invoice automation.

Before You Get In Touch

What you can hold us to

Review our own live products, check our company registrations and read the commitments that shape a project. These give you concrete work and clear terms to discuss before booking a call.

Our own product

Writford

A workspace for UK legal firms connecting cited research, matter records, time recording and billing. The research workflow keeps source checking and professional review with the solicitor.

Explore Writford

Our own product

Let AI Browse

Tools for connecting shopping assistants with storefront product, cart and checkout actions. Its WordPress and storefront integrations show the kind of connected web workflows we build.

Explore Let AI BrowseRead the LetAIBrowse case study

What the discovery call actually is

Thirty minutes, free, no obligation and no salesperson. You describe what is costing you time or customers, we ask about the systems involved, and you leave with an honest view of whether this is worth doing. We regularly end that call by saying the tool you already pay for covers it.

You own the result

The code, the repository and the accounts are set up in your company name rather than ours, and they are yours on completion and full payment. Nothing runs on infrastructure we control, so ending the relationship does not end the thing we built.

A fixed price, never a day rate

Every project is quoted as a fixed price with a written scope after the call, so an over-run is our problem rather than yours. If the scope changes, we say so and re-quote before doing the work, not after.

Where your data sits

In the UK or EU, under a data processing agreement, kept only as long as you specify. Any model provider we rely on is named as a sub-processor rather than left implicit, and we will tell you plainly where something you have asked for would put a commitment of yours at risk.

What happens when it goes wrong

Agreed before launch rather than negotiated during an incident: what is covered, how quickly we respond, and what counts as new work. Every build has a defined escalation to a person, because the failure that costs you is the one nobody noticed.

Two things you can check

Big Berri Limited is registered in England and Wales, company number 16562429, and registered with the Information Commissioner's Office under reference ZC119995. Both are public registers. Look us up rather than taking our word for it.

See what AI would do for your nursery

A free 30-minute discovery call. We map where you lose time and customers today, and give you a fixed price for fixing it.

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