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BigBerri

Manchester software house. We build websites, web and mobile apps, MVPs and AI for UK businesses.

AI for Dental Practices

AI That Answers Every Call and Fills Every Gap in the Diary

Most UK dental practices miss calls during treatments, lunch and after hours, and every missed call is a patient who books elsewhere. We build AI receptionists, booking chatbots and admin automations that work alongside your front desk, integrated with your practice management software.

The Problem

Where a dental practice loses time and customers

Missed calls during treatment

Reception cannot answer while checking patients in, so new-patient enquiries ring out to voicemail.

Late cancellations leave gaps

Short-notice cancellations sit empty because nobody has time to work the waiting list.

Repetitive admin

Recalls, reminders, medical history forms and insurance questions eat hours every day.

Patients expect instant answers

Prospective patients compare practices online at 9pm and choose the one that replies first.

What We Build

AI solutions for dental practices

AI Receptionist for Phone Calls

Answers 24/7, books and reschedules appointments in your diary, answers pricing and location questions, and transfers emergencies to a human.

AI Voice Agents pricing and details

Website & WhatsApp Booking Chatbot

Turns website visitors into booked new-patient consultations, explains treatments and finance options, and collects medical history before the visit.

AI Chatbot Development pricing and details

Recall & Waiting List Automation

Fills cancellations from your waiting list automatically, runs recall campaigns and chases unpaid balances politely.

AI Automation pricing and details

Practice Software Integration

Connects AI to Dentally, SOE Exact, Software of Excellence or your PMS so nothing is double-keyed.

AI Integration pricing and details
Outcomes

What changes for your dental practice

  • Every enquiry answered, day or night
  • Cancellations filled without staff time
  • Front desk freed for patients in the building
  • Consistent, compliant answers on pricing and treatments
FAQ

Questions dental practices ask us

Can the AI book directly into our practice management system?

Yes where your PMS offers an API or calendar integration. Where it does not, the AI books into a synced calendar and your team confirms in the PMS. We assess this on the discovery call.

What happens with dental emergencies?

The agent recognises emergency language, gives your agreed emergency guidance and transfers or escalates to a human immediately, following the protocol you define.

Is patient data handled in line with UK GDPR?

Yes. Data is processed under a data processing agreement, stored in the UK or EU, and retained only as long as you specify. We can also support your ICO registration and DPIA.

How is an AI receptionist for a dental practice quoted?

As a fixed price agreed after a free discovery call, with a written scope. What moves it is whether the agent only answers calls or also books live into your practice management system, how many sites it covers, and your call volume. There is a one-off build fee, a monthly support fee and call minutes.

Before You Get In Touch

What you can hold us to

Review our own live products, check our company registrations and read the commitments that shape a project. These give you concrete work and clear terms to discuss before booking a call.

Our own product

Writford

A workspace for UK legal firms connecting cited research, matter records, time recording and billing. The research workflow keeps source checking and professional review with the solicitor.

Explore Writford

Our own product

Let AI Browse

Tools for connecting shopping assistants with storefront product, cart and checkout actions. Its WordPress and storefront integrations show the kind of connected web workflows we build.

Explore Let AI BrowseRead the LetAIBrowse case study

What the discovery call actually is

Thirty minutes, free, no obligation and no salesperson. You describe what is costing you time or customers, we ask about the systems involved, and you leave with an honest view of whether this is worth doing. We regularly end that call by saying the tool you already pay for covers it.

You own the result

The code, the repository and the accounts are set up in your company name rather than ours, and they are yours on completion and full payment. Nothing runs on infrastructure we control, so ending the relationship does not end the thing we built.

A fixed price, never a day rate

Every project is quoted as a fixed price with a written scope after the call, so an over-run is our problem rather than yours. If the scope changes, we say so and re-quote before doing the work, not after.

Where your data sits

In the UK or EU, under a data processing agreement, kept only as long as you specify. Any model provider we rely on is named as a sub-processor rather than left implicit, and we will tell you plainly where something you have asked for would put a commitment of yours at risk.

What happens when it goes wrong

Agreed before launch rather than negotiated during an incident: what is covered, how quickly we respond, and what counts as new work. Every build has a defined escalation to a person, because the failure that costs you is the one nobody noticed.

Two things you can check

Big Berri Limited is registered in England and Wales, company number 16562429, and registered with the Information Commissioner's Office under reference ZC119995. Both are public registers. Look us up rather than taking our word for it.

See what AI would do for your dental practice

A free 30-minute discovery call. We map where you lose time and customers today, and give you a fixed price for fixing it.

Book a Free Discovery Call
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