Skip to main content
BigBerri

Manchester software house. We build websites, web and mobile apps, MVPs and AI for UK businesses.

AI for Clinics & Private Healthcare

Fill the Diary and Answer Every Patient Without Adding Reception Staff

Private clinics compete on how quickly and warmly they respond. We build AI receptionists, booking assistants and follow-up automations for UK physiotherapy, aesthetics, dermatology, dental-adjacent and private GP clinics, designed around patient confidentiality and clinical safety boundaries.

The Problem

Where a clinic loses time and customers

Enquiries after hours

Patients research treatments in the evening and book with whoever answers first.

No-shows and late cancellations

Empty slots cost clinicians money and reminders are sent by hand, if at all.

Repetitive pre-visit questions

Pricing, preparation, parking and aftercare questions take reception away from patients in the room.

Follow-up falls through

Post-treatment check-ins and review requests do not happen consistently.

What We Build

AI solutions for clinics & private healthcare

AI Receptionist for Clinics

Answers calls 24/7, books consultations into your diary, explains preparation and pricing, and escalates anything clinical to a person.

AI Voice Agents pricing and details

Treatment Enquiry & Booking Chatbot

Converts website and Instagram enquiries into booked consultations, with pre-screening questions you approve.

AI Chatbot Development pricing and details

Reminder, Aftercare & Review Automation

Cuts no-shows with SMS and WhatsApp reminders, sends aftercare guidance and requests reviews at the right moment.

AI Automation pricing and details

Clinic Software Integration

Connects to Cliniko, Semble, Pabau, Jane or your PMS so bookings and notes stay in one place.

AI Integration pricing and details
Outcomes

What changes for your clinic

  • Consultations booked while reception is busy or closed
  • Fewer empty slots from no-shows
  • Consistent, approved answers on treatments and prices
  • Aftercare and reviews handled automatically
FAQ

Questions clinics & private healthcare ask us

Can the AI give medical advice?

No. It answers administrative and pre-approved information questions only and hands anything clinical to your team. You review every script before it goes live.

How is patient data protected?

Special category data is handled under a data processing agreement, encrypted, UK or EU hosted and retained only as long as you specify. We document the setup to support your DPIA and CQC evidence where relevant.

Which clinic systems do you integrate with?

Cliniko, Semble, Pabau, Jane, Zesty-style booking tools and most systems with an API. Where an API is missing, we use a synced calendar and secure handoffs.

How is this quoted for a single-site clinic?

Fixed price after a free discovery call, split into a one-off build and a monthly support fee. An AI receptionist, a booking chatbot and reminder automation are three separate scopes. Most single-site clinics start with one, see it working, then add the others.

Before You Get In Touch

What you can hold us to

Review our own live products, check our company registrations and read the commitments that shape a project. These give you concrete work and clear terms to discuss before booking a call.

Our own product

Writford

A workspace for UK legal firms connecting cited research, matter records, time recording and billing. The research workflow keeps source checking and professional review with the solicitor.

Explore Writford

Our own product

Let AI Browse

Tools for connecting shopping assistants with storefront product, cart and checkout actions. Its WordPress and storefront integrations show the kind of connected web workflows we build.

Explore Let AI BrowseRead the LetAIBrowse case study

What the discovery call actually is

Thirty minutes, free, no obligation and no salesperson. You describe what is costing you time or customers, we ask about the systems involved, and you leave with an honest view of whether this is worth doing. We regularly end that call by saying the tool you already pay for covers it.

You own the result

The code, the repository and the accounts are set up in your company name rather than ours, and they are yours on completion and full payment. Nothing runs on infrastructure we control, so ending the relationship does not end the thing we built.

A fixed price, never a day rate

Every project is quoted as a fixed price with a written scope after the call, so an over-run is our problem rather than yours. If the scope changes, we say so and re-quote before doing the work, not after.

Where your data sits

In the UK or EU, under a data processing agreement, kept only as long as you specify. Any model provider we rely on is named as a sub-processor rather than left implicit, and we will tell you plainly where something you have asked for would put a commitment of yours at risk.

What happens when it goes wrong

Agreed before launch rather than negotiated during an incident: what is covered, how quickly we respond, and what counts as new work. Every build has a defined escalation to a person, because the failure that costs you is the one nobody noticed.

Two things you can check

Big Berri Limited is registered in England and Wales, company number 16562429, and registered with the Information Commissioner's Office under reference ZC119995. Both are public registers. Look us up rather than taking our word for it.

See what AI would do for your clinic

A free 30-minute discovery call. We map where you lose time and customers today, and give you a fixed price for fixing it.

Book a Free Discovery Call
WhatsAppBook a Free Call