Manchester software house. We build websites, web and mobile apps, MVPs and AI for UK businesses.
An instructor cannot safely handle new enquiry calls while supervising a learner. We build phone answering and booking-request workflows that collect preferred areas, transmission type and availability, then use your approved lesson diary where access permits. A confirmed lesson is distinguished from a request awaiting your reply. Test readiness, teaching decisions, cancellation charges and DVSA test bookings remain outside the assistant’s decision-making scope.
Capture a prospective pupil’s contact details and preferences without interrupting teaching. The assistant explains when a person will respond and does not suggest that the instructor is available to take a call while driving.
A gap is not usable for every pupil: location, travel time, transmission and instructor availability matter. A waiting-list offer uses those rules and is not treated as a confirmed lesson until the booking process completes.
DVSA’s current rules for car driving tests in England, Scotland and Wales require learners to book and manage their own tests. Those rules do not apply to every test type. Our assistant manages lesson enquiries only and directs test questions to the official learner booking route.
An assistant cannot read a handwritten diary automatically. You need an approved digital scheduling source or a confirmation queue checked by the instructor. Promising immediate bookings from an inaccessible paper diary creates avoidable conflicts.
Captures lesson enquiries and explains your approved teaching areas, transmission options and contact process. Available lesson slots are offered only from a verified scheduling source; readiness and teaching questions go to the instructor.
AI Voice Agents pricing and detailsCollects preferences and provides practical information from your approved school policies. It can request a first lesson or manage permitted diary actions, but it does not book DVSA tests, choose a test date or determine whether a learner is ready.
AI Chatbot Development pricing and detailsSends agreed lesson reminders and offers suitable cancelled slots using location, instructor and travel rules. Late cancellations are flagged for staff review rather than automatically deciding whether a pupil should be charged.
AI Automation pricing and detailsWe assess your authorised digital diary or instructor scheduling software. A paper diary requires a move to an approved digital source or manual confirmation; it is not presented as a live integration.
AI Integration pricing and detailsNo. DVSA’s 2026 rules say learners must book and manage their own car driving tests in England, Scotland and Wales. These rules are specific to car driving tests, not a blanket statement about theory or every other test. This assistant handles lessons only and directs learners to GOV.UK for test bookings.
No. It can explain your approved policy, record a request and flag that it is inside the notice period. You decide exceptions and any charge. A reported family emergency goes to your agreed human contact route rather than being treated as routine billing.
Both, with different scheduling rules. A sole instructor may start with enquiry messages for confirmation. A school may need routing by area, transmission and instructor capacity. Live booking depends on authorised digital diary access and tested travel-time rules.
We define an urgent handover route and fallback with you, and test ambiguous requests and unanswered transfers. The assistant does not promise to detect every emergency or replace emergency services. It records a message without distracting an instructor who is supervising a learner.
Your teaching areas, transmission options, lesson durations, travel buffers, cancellation policy and diary system. We can scope enquiry capture first, then add tested scheduling if access permits. A written fixed quote follows the free discovery call.
A straight guide to choosing an AI answering service in the UK — what the templated subscription apps actually give you, what a custom-built voice agent adds, and the questions to ask before you sign.
Most guides on this question are written by people selling the answer. Here is the honest version, including the four situations where we tell UK businesses not to buy one.
A booking chatbot is only as good as the diary it writes to and the rules it works under. What decides whether one works for your business, and what it must never book.
Review our own live products, check our company registrations and read the commitments that shape a project. These give you concrete work and clear terms to discuss before booking a call.
Our own product
A workspace for UK legal firms connecting cited research, matter records, time recording and billing. The research workflow keeps source checking and professional review with the solicitor.
Explore WritfordOur own product
Tools for connecting shopping assistants with storefront product, cart and checkout actions. Its WordPress and storefront integrations show the kind of connected web workflows we build.
Explore Let AI BrowseRead the LetAIBrowse case studyThirty minutes, free, no obligation and no salesperson. You describe what is costing you time or customers, we ask about the systems involved, and you leave with an honest view of whether this is worth doing. We regularly end that call by saying the tool you already pay for covers it.
The code, the repository and the accounts are set up in your company name rather than ours, and they are yours on completion and full payment. Nothing runs on infrastructure we control, so ending the relationship does not end the thing we built.
Every project is quoted as a fixed price with a written scope after the call, so an over-run is our problem rather than yours. If the scope changes, we say so and re-quote before doing the work, not after.
In the UK or EU, under a data processing agreement, kept only as long as you specify. Any model provider we rely on is named as a sub-processor rather than left implicit, and we will tell you plainly where something you have asked for would put a commitment of yours at risk.
Agreed before launch rather than negotiated during an incident: what is covered, how quickly we respond, and what counts as new work. Every build has a defined escalation to a person, because the failure that costs you is the one nobody noticed.
Big Berri Limited is registered in England and Wales, company number 16562429, and registered with the Information Commissioner's Office under reference ZC119995. Both are public registers. Look us up rather than taking our word for it.
A free 30-minute discovery call. We map where you lose time and customers today, and give you a fixed price for fixing it.
Book a Free Discovery Call