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Big Berri builds AI products and provides expert technology services.

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Our Product

Custom AI Chat Agents for Your Business

AI chatbots trained on your business data, deployed on web, WhatsApp, and Slack. Handle customer support, qualify leads, and automate conversations — 24/7, in your brand voice.

Why Chat Agents

AI That Knows Your Business

Generic chatbots give generic answers. Our agents are trained on your data, speak your language, and deliver real results across every channel.

Custom Training

Your AI agent is trained on your business data — FAQs, product catalogues, knowledge bases, and documentation. It speaks your language and knows your processes.

Multi-Channel Deployment

Deploy on your website, WhatsApp, Slack, Microsoft Teams, or via API. Your agent meets customers and team members wherever they are.

Lead Capture & Qualification

Automatically capture contact details, qualify leads based on your criteria, and push qualified prospects to your CRM or sales team.

Analytics & Insights

Full conversation analytics including volumes, resolution rates, common questions, sentiment analysis, and conversion tracking.

Use Cases

Built for Every Business Need

Customer Support

Handle common questions instantly, escalate complex issues to humans, and provide 24/7 support without increasing headcount.

Lead Qualification

Engage website visitors, ask qualifying questions, capture contact details, and route hot leads to your sales team in real time.

Internal Knowledge Base

Give your team instant access to company knowledge, policies, and procedures through a conversational AI interface.

Appointment Booking

Let customers book appointments, consultations, or demos directly through chat — integrated with your calendar system.

Our Process

From Discovery to Deployment

01

Discovery

We learn about your business, customers, and goals. We identify the best use cases and channels for your AI agent.

02

Design

We design conversation flows, define the knowledge base structure, and plan integrations with your existing tools and systems.

03

Build

We train the AI on your data, build the conversation logic, connect integrations, and test thoroughly before deployment.

04

Deploy

Your agent goes live across chosen channels. We monitor performance, gather feedback, and continuously improve the experience.

FAQ

Frequently Asked Questions

How does the custom training work?

We train your AI agent on your business data — documents, FAQs, product catalogues, knowledge bases, and more. The agent learns your tone, terminology, and processes so it represents your brand accurately.

Which channels can the agent be deployed on?

We deploy across web (embedded chat widget), WhatsApp Business, Slack, Microsoft Teams, and custom integrations via API. Your agent works wherever your customers and team are.

Can the agent capture and qualify leads?

Yes. Your AI agent can collect contact details, qualify leads based on your criteria, book appointments, and push data directly to your CRM or email system.

How long does it take to build a custom agent?

Most agents are built and deployed within 2-4 weeks, depending on complexity. Simple FAQ bots can be ready in days, while agents with deep integrations may take longer.

Do I get analytics on conversations?

Yes. You get a full analytics dashboard with conversation volumes, resolution rates, common questions, lead conversion metrics, and sentiment analysis.

Is my data secure?

Absolutely. All data is encrypted and processed securely. We can deploy on UK-hosted infrastructure for GDPR compliance. Your training data is never shared or used for other purposes.

Ready to Automate Your Customer Conversations?

Get a custom AI agent built for your business. From discovery to deployment in weeks, not months.

Get Your AI Agent